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Magento FAQs

  • What is Magento?

    Magento is an open source eCommerce platform providing merchants with the most flexible and controlled online store possible. Magento features powerful tools for marketing, search engine optimization and catalog-management, which are tailored to meet the unique business needs of any site. Magento is generally the best eCommerce platform option for larger companies who want more features and a more completely customized site.

  • What is the benefit of Open Source?

    Open Source platforms allow for much more security, innovation, agility, quality and customization –all for a better price! It allows people to share and have access to the platform, making changes easier and more efficient.

  • What does Magento cost?

    For pricing information, please visit Magento’s website: http://www.magentocommerce.com/.

  • If I encountered problems downloading and using Magento what do I need to do?

    If you encounter problems using Magento, the best thing to do is go with someone who has experience using Magento. Coalition Technologies can support any issue related to the installation of the platform, so give us a call to get your installation problems straightened out.

  • Is an external extension that is not part of the Magento Core still supported by Magento?

    No, however, Coalition Technologies can assist with your external extensions to Magento.

  • Where can I see a demo of how to use Magento?

  • Where can I see live Magento stores?

    You can see a list of live and active Magento stores here: Magento Stores.

  • What license does Magento use?

    Magento is licensed under Open Software License 3.0, which is an open source certified license.

  • Where can I get special extensions and add-ons for my Magento site?

    Extensions, such as themes and payment integrations, can be found on the Magento Connect marketplace found here:
    http://www.magentocommerce.com/magento-connect

  • What features does Magento Support?

    Magento offers a variety of flexible features that cover a full range of potential business needs. A list of Magento’s features can be found at:
    http://www.magentocommerce.com/product/features

  • What Payment Gateways are compatible with Magento?

    There are many options that make purchasing easy with Magento. A list of payment gateways compatible with Magento can be found in the Payment Gateway list. Click under “Payment.”

  • Where can I host Magento?

    Magento can be hosted on just about any provider. However there are a number of requirements that are required with Magento’s system. A list of requirements can be found here: system requirements.

  • How can I get support?

    The best way to get support for your Magento site would be through a Magento expert. Coalition Technologies has provided numerous companies with full Magento site builds. Coalition can help you with support for your Magento site. There are also a number of forums that are on Magento’s online community. The community is made up of users that discuss anything and everything related to Magento. You can post a question on a forum, and someone experienced with that issue will respond. These forums can be found here: forums.

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