WordPress Website Support & Maintenance

Our world-class developers have helped hundreds of businesses. Improve the usability, design, and performance of your WordPress website with expert help by Coalition.

Get Free Project Discovery Worth $2,500

400+

Websites Built

51k+

Hours of Coding

200+

5 Star Reviews

14+

Years of Excellence

Put Your Site in Expert Hands

Maintaining your company’s website should not be stressful or too expensive. Our WordPress websites have proven time and time again that effective web design and development can lead to exceptional returns on investment.

We provide WordPress website support for lead generation and ecommerce companies. No matter the size of your business or what product or service you provide, we have the expertise to help you create the website you’ve imagined.

If you’ve been struggling to DIY your WordPress website maintenance or if your current web developers have fallen short, we encourage you to contact us.

Top Performing in Form and Function

We go far beyond aesthetics. When you source your WordPress website maintenance with Coalition Technologies, you can expect excellent web development and design. Our team also specializes in Search Engine Optimization (SEO) and digital marketing strategies so your site can improve its search engine rankings and organic traffic.

Whether you’ve been playing the SEO game for a while or you’re just getting started, our developers can walk you through the front and back-end necessities and the WordPress website support that best contributes to your success.

What We Do

Our WordPress website support is comprehensive. Discover our key services.

1

WEBSITE ANALYSIS

We conduct a thorough examination of your website’s front- and back-end performance both at the onset of services and on an ongoing basis. Our analyses help you avoid potential errors and identify areas of improvement.

2

QUALITY ASSURANCE

We are constantly working to ensure our WordPress website support is at the forefront of available technology. We perform regular QA checks customized to your business’s unique goals.

3

SPEED AND PERFORMANCE OPTIMIZATION

Load speed is not only important for a great user experience, but also for your site’s search engine rankings. We work to improve load times across your site to ensure your optimal lead gen potential.

4

WORDPRESS WEBSITE MAINTENANCE & UPDATES

WordPress and its plugins regularly require updates, and we make it our responsibility to ensure they’re up to date. We stay on top of updates and make sure you’re using the most modern and secure eCommerce software.

5

MOBILE DEVICE OPTIMIZATION

As more leads are generated from mobile devices, it becomes ever more critical for your website to have full mobile support. We ensure your website is fully responsive and functional no matter the screen size or device.

6

EMERGENCY SUPPORT

The last thing your business needs is a server error on Cyber Monday. We’re available for 24/7 emergency support to address any critical errors, security breaches, or other concerns hampering your website’s functionalities.

Maintenance Packages

We offer three tiers of payment options, ranging from large development overhauls to regular WordPress website support updates.

FEATUREBASICENHANCEDPREMIUM
Monthly hours for updates51217
Updates made during normal business hours✔️✔️✔️
Turnaround time5 business days3 business days2 business days
Full site backup✔️✔️✔️
Desktop / laptop device QA (based on analytics’s top 3 desktop / laptop OS and browser configurations)✔️✔️✔️
Speed testing and evaluation✔️✔️✔️
Mobile device QA (based on analytics top 3 mobile OS, screen resolution, and browser configurations)✔️✔️
Monthly goal testing and validation✔️✔️
Analytics accuracy evaluation✔️✔️
WordPress updates/patches included per month12
WordPress plugin updates/patches included per month123
App performance testing✔️✔️
Theme updates per quarter (if needed)12
After-hours ticketing✔️
Price per month$630$1,080$1,530
Annual rate$6,300$10,800$15,300

 

Frequently Asked Questions (FAQs)

Answers to common questions about our wordPress website support services and capabilities

  • What are your hours for support?

    Coalition offers support from 9AM to 6PM PST and after hours support on an as scheduled basis. We have a global team, so there are often team members available around the clock.

  • What payment methods do you accept?

    Coalition accepts e-check, wire, and payment by credit card.

  • Can you manage websites you didn’t build?

    We are able to manage websites that we didn’t build, although code quality and documentation can increase costs and timelines.

  • What access will you need to my websites?

    Coalition typically requires access to your website admin, version control solution, hosting, and domain admin.

  • How is your response time?

    We typically can provide resolution to urgent issues within 2 working hours of their submission. Some tasks may take longer, given their complexity.

  • Can you support more than one website?

    Coalition is capable of supporting businesses with a high # of websites. Our largest maintenance client operates over 20.

  • Do I need to host my websites with you?

    You do not need to host your website with us to receive maintenance, although we do work with selected hosting partners who help with site speed performance and security for WordPress websites.

  • Can you help with a single situation without a regular maintenance package?

    In some instances, we can provide one off wordPress website support quotes for businesses looking to resolve specific issues.

Ready to improve your WordPress website?

Let’s discuss your goals.

Call us right now at  (310) 827-3890 or email us at sales@coalitiontechnologies.com and start making more money.